& Complaints

Compliments, Suggestions or Complaints

Caroline Springs Medical Practice

Just as we actively care for your health, Active Medical is also actively assessing our services and looking for ways to provide even better health care to our patients.

An important part of this process is feedback from our patients. We invite you to talk to us about your experiences with Active Medical. Please email us at

Let us know if your have any suggestions or concerns about how we go about providing health care to the Caroline Springs and surround communities.

We welcome compliments. It’s good to know where we are doing a good job, so we can replicate this in all areas of our practice.

Complaints can also be directed to:
Health Complaints Commissioner
Ph 1300 582 113